USER SERVICES
From publishing equipment to searching documentation, PrintM.cn provides buyers, sellers and technicians with clear and traceable service processes.
Equipment Purchase Service
- Screen equipment by conditions such as brand, model, number of colors, format/sheet size and region.
- View real photos of the equipment, basic parameters and the listing description.
- Obtain contact information through the methods permitted by the platform and verify it further.
- Complete on-site inspection, ownership verification and confirmation of transaction terms before payment or signing the contract.
Equipment Listing Service
- Register and log in to a member account, then enter “List a Machine for Sale”.
- Truthfully fill in the equipment brand, model, year, number of colors, location and contact information.
- Upload real photos that reflect the current condition of the machine; do not use irrelevant images or misleading promotion.
- After submission, the information is reviewed by the platform; passing the review does not mean the platform guarantees the quality, ownership or transaction of the equipment.
Documentation and Technical Service
Members may browse or download equipment documentation according to their actual permissions, and use technical articles and PrintM AI for assisted retrieval. All equipment documentation is for personal learning, internal fault analysis and non-commercial technical exchange only, and does not grant rights to copy, distribute, sell, conduct paid training, provide commercial consulting, build databases or train models.
Operations involving electrical work, high voltage, mechanical movement, lifting, disassembly and safety interlocks should be performed only after stopping the machine, cutting off power, applying lockout/tagout, and carried out by qualified technicians in accordance with the manufacturer’s latest manual and the on-site condition.
Membership and Paid Permissions
The specific available functions, fees, validity period and activation method are subject to the Member Center or the order description confirmed by both parties. Purchasing paid access or service permissions within the agreed scope does not mean acquiring the copyright of the documentation, nor does it mean the platform promises that a document will be permanently available or suitable for all machine models and versions.
Issue Handling
- Incorrect equipment information: please provide the page URL, the location of the issue and verifiable evidence.
- Documentation cannot be opened: please provide the file name, page URL and error message.
- Account or permission issues: please provide the registered mobile number or username; never send your password.
- Infringing or violating content: please provide proof of ownership, the specific link and contact information.
Service contact: Working hours: weekdays 9:00-18:00 Phone: +86 130 0980 4482 Email: info@printm.cn
