CONTACT PRINTM
For equipment buying and selling, inspection services, technical support, documentation issues, advertising cooperation or rights complaints, please contact us according to the type of issue.
Equipment and Business Inquiries
For equipment purchasing, selling, overseas equipment, inspection and cooperation services.
Phone: +86 130 0980 4482 Email: info@printm.cn WeChat: printm_cn
Technical and Documentation Support
For documentation that cannot be accessed, file identification, equipment fault information organization and technical collaboration.
Phone: +86 130 0980 4482 Email: tech@printm.cn
Account and Membership Services
Please state your username or registered mobile number, the time of occurrence, the page URL and the error message. Please do not send passwords, SMS verification codes, payment passwords or WeChat keys.
Email: info@printm.cn
Infringement and Compliance Contact
Please provide the specific link, proof of ownership, proof of identity, contact information and a clear handling request; we will handle it according to law after verification.
Email: info@printm.cn
To Help Us Process Your Issue Faster
- Equipment inquiries: brand, model, year, number of colors, budget and region.
- Selling / listing: equipment number, page URL, real photos and the content to be modified.
- Technical issues: exact machine model, serial number, fault code, conditions of occurrence and the safety checks already completed.
- Documentation issues: document name, download page, file format and error message.
Service hours: weekdays 9:00-18:00. Information submitted outside working hours will be processed as soon as possible after service resumes; urgent equipment safety issues should be dealt with by stopping the machine immediately and contacting qualified on-site technicians.
